At Tatmods.com, we are committed to delivering your orders safely and on time. Please read our shipping and delivery policy carefully to understand our shipping timelines, charges, and procedures.
Order Processing Time
- All orders are processed within 1-3 business days (excluding Sundays and public holidays).
- Orders placed after 3:00 PM IST will be processed on the next business day.
- Once shipped, you will receive a tracking number via email/SMS.
Shipping Time & Delivery Estimates
2. Shipping Time & Delivery Estimates
The estimated delivery time depends on your location:
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities (Delhi, Mumbai, Bangalore, etc.) | 3-5 business days |
| Other Cities & Towns | 5-7 business days |
| Remote & Rural Areas | 7-10 business days |
Note: Delivery times are estimates and may vary due to external factors like weather conditions, courier delays, or festive seasons.
3. Shipping Charges
- Standard Shipping: ₹XX (or Free for orders above ₹XXX)
- Express Shipping (Faster Delivery): ₹XX (if available in your location)
- International Shipping: Currently, we do not ship outside India.
Shipping charges will be calculated at checkout based on your location.
4. Order Tracking
- Once your order is shipped, you will receive a tracking link via email/SMS.
- You can track your order status using the provided tracking number on the courier partner’s website.
5. Delivery Issues & Delays
- If your order is delayed beyond the estimated delivery time, please contact our customer support.
- If a package is lost in transit, we will initiate an investigation with the courier. If confirmed lost, we will provide a replacement or refund.
- If the package is marked as “Delivered” but not received, please check with neighbors/security. If still not found, report the issue within 48 hours.
6. Damaged or Missing Items
- If you receive a damaged product, contact us within 24 hours of delivery with photos/videos as proof.
- If any items are missing from your order, notify us within 48 hours so we can resolve the issue.
7. Change of Address or Order Modification
- If you need to change the delivery address, please contact us within 12 hours of placing the order.
- Once an order is shipped, changes cannot be made.
8. Return to Sender (RTS) Orders
If a package is returned due to incorrect address, failed delivery attempts, or refusal to accept the package:
- We can reship the order after confirming the correct address (additional charges may apply).
- If you prefer a refund, we will process it after deducting shipping and handling charges.
9. Contact Us
For any shipping-related queries, feel free to contact us:
📧 Email: Help@tatmods.com
📞 Phone: +91 9971437810
🏢 Address: Plot A-455 Jaitpur Extn Part 1 Badarpur New Delhi 110044